Features
When the iPhone first came out I read a review saying that it doesn't have a lot of features. That's exactly the point: we don't want features!
Knowing when to stop is wisdom. Microsoft doesn't have much of that.
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Yet in adding features to improve the user's experience, there is a danger —people want more of a good thing: more colorful transitions, more icons that flip back and forth, and more options that can fulfill every possible fantasy. If we follow this trajectory to its seemingly inevitable conclusion, we could find ourselves asking a simple question of our iPod: "So, how do I play a song on this thing?" Just think of today's mobile phones, which have "evolved" to the point that it's not obvious how to make a phone call.
Knowing when to stop is wisdom. Microsoft doesn't have much of that.
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Labels: Reflection